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Courses- Public
Business Management
5S - A Race With No Finishing Line
Quality Control Cirlces & The 7 QC Tools
Effective Office Management
Benchmarking For Competitive Advantage
Crisis Prevention Analysis
Failure Mode and Effect Analysis
Kanban Management System
Value Stream Mopping
Lean Organization (or Manufacturing) for Optimum Efficiency
Poka Yoke (Mistake Proofing)
Essential Steps Towards Production Planning, Scheduling And Control
Productivity Improvement Techniques
Six Sigma - Improvement Program
Developing Standards & Standard Operating Procedures For The Hotel Industry
Strategic Procurement & Inventory Management
Suppy Chain Management
The New TPM-Total Productive Manufacturing
HR Management & Development – Clerical, Secretarial & Administrative Skills
Clerical Development Skills
Get Organised & Set Your Record Straight!
HR For Beginners
Drafting HR Forms and Letters
Kerani Cemerlang
HR Management & Development – Communication & Interpersonal Skills
Business Writing - Made Simple!
Communication & Emotional Interlligence
First Impressions - Public Speaking
Mind Your Business English
Present Your Business Case
Impact of Positive Interpersonal & Communication Skills At The Workplace
Techniques & Etiquette of the Business Telephone
HR Management & Development - Customer Service
“Five-Star” Customer Service
Customer Service Skills
Six Sigma For The Service Industry
Creating A Service Spirit
Customer Service – Performance Coaching
Negotiation & Influencing Skills In The Sales Context
Sales Techniques That Sells
Front of the House Selling
Frontliners - At Your Service!!
Winning Difficult Customers
HR Management & Development - Leadership & Team Management
Emotional Intelligence (EQ) For Team Development
Esprit De Corp - Team Building
Leadership & Human Relations Skills
STAR-Leadership Strategies for New Managers
STAR-Developing the Attitudes of Leadership
STAR: Developing Business Leadership Strategies
How To Manage Conflicts In The Workplace
Making Your Workplace Fun!
Manage Your Team Dynamics!
STAR - Creating an Executive Image
HR Management & Development - Management & Supervisory Skills
Advanced Management Training – Japanese Techniques
Professionalism At Work
Basic Management Training – Japanese Techniques
Effective Supervisory Skills
Negotiation Skills For Improved Employee Relations
Penyelia Efektif
Skills Makeover - Non Executive to Executive!
The Professional Manager
HR Management & Development – Motivation & Attitude
Developing Positive Assertiveness
Better Than Good: Positive Attitude at Your Workplace
Positive Work Culture/Budaya Kerja Cemerlang
Sikap Kerja Positif
You Can Do It! - How To Be Effective at Work
How To Be A Winner, Not A Whiner!
HR Management & Development – Organisational Change Management
Step-by-Step Guide to Change Management
Leading Change Within Your Team
Organisational Change - What Can I Do?
Building Corporate Culture
HR Management & Development - Performance Management
360 Degree Evaluation Model
Management Review & Understanding Key Performance Indicators
Developing Successful Mentor Behavior In Managing Employee Performance
Balanced Scorecard for Business Performance
Effective Performance Appraisals
Strategic Human Capital Management-Maximising Your Manpower Productivity
EQ For Executives
Stress Management For High Impact Performance
Handling Employees Grievances & Discipline Through Coaching and Counselling
Power of Coaching & Counselling for Performance
TQM For Effective People Management
HR Management & Development - Personal Work Development
Introduction to Business Creativity
Critical & Creative Thinking
Continuous Improvement Through Creative Thinking
Add Power To Your Hour: Effective Time Management Techniques
Kemahiran Pengurusan Masa & Dokumen
Precise Report Writing
Think & Decide Beyond The Box
HR Management & Development – Recruitment & Retention
Behavioural Based Interviewing Skills
Employee Retention and Succession Planning
HR Management & Development - Training & HR Development
Help! I'm A new Trainer!
Developing Skills Trainers At The Workplace - OJT Perspective
Peak Performance through Effective Training Needs Analysis
Training Success For Adult Learners
Training Impact - What Next?
Training Techniques for Trainers
Industrial Relations
Collective Bargaining
Disciplinary Procedures
Criminal Misconduct in Employment
Employment Act 1955 & Employment (Amendment) Act 2012
Employmentt Relationship
Performance Improvement Plan
Industrial Relations Act 1967
Writing a Contract of Employment - Essential Features and Avoiding Pitfalls
Employment Laws For Non-HR Managers
Leave and Absenteeism - Effective Control
Memahami Akta Kerja 1955
Productivity/Performance-Linked Wage System
Tatacara Menangani Masalah Disiplin
Termination of Employment
Understanding Labour Laws
The Guide To Redundancy & Retrechment
Occupational Safety & Health (OSH)
Accident Investigation
Fire and Emergency Response Plan
Behavioural Based Safety
Formation of an Effective Safety and Health Committee
Job Safety Analysis
Occupational Safety & Health In The Office
Chemical Safety: Managing Chemical Hazard At The Workplace
Occupational Safety and Health Act 1994
Hazard Identification, Risk Assessment And Risk Control (HIRARC)
Occupational Safety & Health at the Workplace
Occupational Safety and Health Management System for Executives
OSH Performance for Small-Medium Enterprises
Understanding and Implementing OSH Act 1994 and its Regulations
Understanding and Implementing Notification of Accident, Dangerous Occurrence, Occupational Poisoning and Occupational Disease Regulations 2004