Formalize competency standards required for effective administration of the human resource management activities

Provide qualification and recognition for human resource personnel

Provide strong foundation of the practice of Human Resources Management, focusing on key HR areas which equip participants with skills in resource planning, compensation structures, performance management and Malaysian labour & safety laws as well as international concepts on labour.

Develop knowledge and skills in Human Resource Development, including organizational behaviour, motivation models, change management and organization culture

  COURSE OUTLINES

 OBJECTIVES

HOURS

MANAGEMENT PROCESS - THEORY & PRACTICE

Provides solid foundation on understanding organizations & management:-

• Management concepts & functions

• Development of people management theories

• Strategic Human Resource Management

24 Hours

• Introduction to Human Resource Management

• HR Balance Scorecard

• Manpower planning & job evaluation

• Resourcing strategy, demand & supply forecasting

• Organisational structure & design of jobs

• Breakdown of job contents of task, activities, tools & equipment and person specification

• Recruitment & employment contract

• Succession and career management planning.

56 hours
 

MODULE 1&2 EXAMINATION

4

• Introduction on Reward Systems

• Wage theories like Compensation Management, Job Evaluation Wage setting

• Development of Salary Structures

• Employee benefits/fringe benefits

• Productivity / Performance Linked Wage System (PLWS)

• Three dimensional reward system and Industrial Court Guidelines

56 hours

• Performance management process & methods

• Performance appraisals – quantitative & qualitative approaches

• Concepts of Balance Scorecard

• Appraisal techniques - competency, key performance indicators, key result areas, management by objectives

• Practical aspects of implementing the performance appraisal

• Poor performance improvement

• Performance development - training needs analysis

• Adult learning principles for development

• On-the-job training / performance coaching

56 hours

MODULE 3 & 4 EXAMINATION

4

• Introduction to Labour Relations and the Malaysian Industrial Laws.

• Scope of the Employment Act 1955

• Employment Law - Rights, Liabilities and Remedies

• Scope of Industrial Relations Act 1967

• Rights of workmen and employers protection

• Employment contract & terms of service

• Empoyee issues on absenteeism, discipline & misconduct

• Disciplinary Procedures & domestic inquiry

• Termination of Employment

40 hours

Introduction to M’sian legislation:-

• OSH Act, 1994

• Factories and Machinery Act, 1967

• Safety and Health Committee Regulation 1996

Occupational Health:-

• Overview of Occupational Health

• Occupational Diseases & Health Related Problem

Occupational Safety:-

• Housekeeping and Physical Arrangement

• Physical Hazards

24 Hours

MODULE 5 & 6 EXAMINATION

4

• Understanding of Organisational Behaviour

• Theory on human behaviour

• Motivation Models

• Impact of Organizational Structure

• Group & Team Dynamics

• Organisational Leadership

• Development of Organizational Culture

• Principles of Change management

40 hours

• Understanding international aspects of human resource management
  - Social clauses & WTO
  - Global compact
  - Free Trade Agreements
  - Social Security Net

• Social Responsibilities in Business & Employment Practices
  - Principles & Concept
  - CSR & HR Management
  - Fair Employment Practices
  - Sustainability Compliance & Complicity

• International Labour Organisation (ILO)
  - Functions of ILO
  - International Labour Standards(ILS) and industrial relations
  - ILO Conventions

40 hours

MODULE 7 & 8 EXAMINATION

4

• Tutorial / Assignments

• Examinations

Human Resource Management (HRM) / Personnel executives, assistance, non-executives and clerical staff seeking formal qualification in HRMD.

Operational company personnel currently involved and/or providing assistance in HR administration functions and activities

Individuals with or without experience, having an interest in HRMD and seeking to pursue a career in HRMD.

Minimum SPM / SPVM or MCE with 2 years working experience

Minimum STPM 2 principles with 1 year working experience