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Training Directory 2019
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,

Tel: 603-7955 7778
Fax: 603-7955 1945
Upcoming Trainings & Events
Supervisory Skills For The New WorkforceMEF Petaling Jaya, Selangor 18 - 19 December 2018
Download Registration Form
Mr. Sri Vahlsan has more than 10 years of experience in the area of People Relations. Backed with years of working experience in the Hospitality Industry has given him sound knowledge in Customer Service and Employee Relations. Geared with this exposure and experience, his delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their working place. Behavioral Based interviewing skills is one of his forte and has spent considerable amount of time developing the program.
Mr. Sri’s areas of specialization include Customer Service, Communication Skills, Employee Skills Development, Motivation and Product Knowledge Development. He has also assisted organizations in carrying out their Training Needs Analysis while looking at specific approaches. He is also a Certified Trainer in Management Training Program issued by (NICC) Japanese Business Federation and a Certified Trainer issued by Pembangunan Sumber Manusia Berhad.(PSMB)

​The course enables all those in the supervisory level to enhance their supervisory skills and techniques with the aim to create better staff morale. This course is designed to help supervisors stimulate their subordinates towards improving productivity and output in order to create a conducive and healthy working environment.

Topics Covered

​Module 1: Management Roles

  • What are the key roles?
  • Roles and responsibilities of supervisors
  • Success & Failures of Supervisors
  • Transition from Worker to Supervisor
Module 2: Managing Subordinates
  • Management Process
  • Human management skills
  • Motivation principles
  • Maintaining Discipline
Module 3: Managing Performance
  • Delegation Principles
  • Communication Skills
  • Counseling & Handling Complaints
Module 4: Introduction to Leadership
  • Leadership styles
  • Situational Leader
  • Supervisor as a Leader
Target Audience

​Supervisors and Junior Executive whose jobs include supervising a group of subordinates

  • ​Lectures
  • Case studies
  • Discussions
  • Video presentations
Scheme SBL Fee RM950
Duration 14 hours (2 days) Members Less Less RM100
This course will also be conducted at the following dates/venues
There are currently no events scheduled for other dates or venues.