Vision & Mission
Upcoming Events
Training Programs
Industrial Relations
HR Management
& Development
Occupational Safety
& Health
Business Management
Certification &
Academic Courses
Certified Programs
Certified Programs
In-house Courses
PSMB Scheme
Academy Staff
Contact Us
Training Directory 2020
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,

Tel: 603-7955 7778
Fax: 603-7955 1945
Upcoming Trainings & Events
Supervisory Skills For The New WorkforceMEF Petaling Jaya 2-3 October 2019
Download Registration Form
Supervisors known to be the ‘linking pin’ between Management and Employees in organization, play a pivotal role in managing and executing job functions. These job specific job functions vary from organization to organization, have to be accomplished in accordance to standards developed and established within the organization. While ensuring that the work is completed in accordance to the standards, it is important to recognize the employees who perform the required task efficiently. Therefore one of the principle duties of the Supervisors is to be able to ‘work with and through’ people especially their Peers and Subordinates.
The programme is designed to be highly interactive and to teach Supervisors about their roles and responsibilities, professional behavior at work, communicating effectively with workers, and improving worker performance, thus improving outcomes in three areas: supervisors’ abilities and confidence at work, their relationships with workers, and productivity. Training had positive effects in all three of these areas(measured in terms of self-efficacy and attitudes toward workers). Although there were some direct effects of training, including improved perspective-taking, reduced injury rates, and reduced time to production target, the effect was often moderated by other variables, like mindset or perceived power. Training was most effective for supervisors who believe that intelligence is not fixed, and therefore were presumably more open to learning new skills and more likely to persist when challenged; for supervisors who rejected the idea that improvements in working conditions necessarily reduce factory performance; for supervisors who perceived manager buy-in for training and thus likely felt supported in implementing what they learned; and for supervisors who felt moderately but not extremely powerful (i.e., not more powerful than their managers). Having moderate power may have been the key to being both open to learning new skills and confident enough to implement them on the work floor.
Mr. SRI VAHLSAN (MAHRI) has more than 15 years of experience in the area of People Relations and is pursuing his Ph.D in Management at the University Of Technology Malaysia (UTM) Backed with years of working experience in the Hospitality and Education Industry has given him sound knowledge in Employee Relations especially in employee Performance Competencies and Customer Service. Geared with this exposure and experience, his delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their working place.
His initiatives in MEF ACADEMY has taken him a step further, where he was involved as a Co Trainer in ‘SCORE Initiatives’ organized by International Training Center (ITC) of the International Labor Organization (ILO). He is also collaborating in conducting programs with other Employers Organization within Asia such as Cambodian Federation of Employers and Business Associations (CAMFEBA), Vietnam Chamber Of Commerce & Industry (VCCI) and Employers Confederation of Philippines (ECOT), Fiji Commerce & Employers Federation (FCEF) and Employers Federation of Ceylon (EFC).
Since joining MEF ACADEMY, Mr Sri has enhanced his skills to include Competency Development and Profiling in HR and Operation.  He has further developed various programs in this area and has successfully delivered various seminars particularly in Competency Based Recruitment & Selection, Competency Based Human Resource Management, Competency Based Training Needs Analysis and Competency Mapping for multinational organizations in Manufacturing, Oil & Gas, Services Industry (Banks & Hospitality) and GLCs.
Mr Sri’s other area of specialization includes Customer Service Programs, Communication Skills, Management Development, Supervisory Management and some HR related programs such as OJT, Training Needs Analysis and Coaching & Counseling for Performance Improvement.
Throughout his working experience especially in the Hospitality Industry, he was involved in the pre-opening of Hotels and Fast Food Restaurants where he had designed the Skills Training Plan for the Food and Beverage Department. While being a Training Manager undertook most of the preliminary start up functions for the Department, from creating a Succession Plan to developing the Needs Analysis.
He is a Licensed Practitioner of NLPTM (certified by The Society of NLP, Certified Trainer in Management Training Program issued by (NICC) & Japanese Business Federation (JITA) and a Certified Trainer issued by Human Resource Development Fund (HRDF). Academically he holds a Bachelor’s Degree in Hospitality Management from Bournemouth University in UK and a Master in Management (specializing in Human Resource) Open University Malaysia (OUM).

​The course enables all those in the supervisory level to enhance their supervisory skills and techniques with the aim to create better staff morale. This course is designed to help supervisors stimulate their subordinates towards improving productivity and output in order to create a conducive and healthy working environment.

Topics Covered

​Module 1: Management Roles

  • What are the key roles?
  • Roles and responsibilities of supervisors
  • Success & Failures of Supervisors
  • Transition from Worker to Supervisor
Module 2: Managing Subordinates
  • Management Process
  • Human management skills
  • Motivation principles
  • Maintaining Discipline
Module 3: Managing Performance
  • Delegation Principles
  • Communication Skills
  • Counseling & Handling Complaints
Module 4: Leadership Essentials
  • Leadership styles
  • Situational Leader
  • Supervisor as a Leader
Target Audience

This course is suitable for Supervisors at all levels who wish to enhance their work performance as a Supervisor.

  • Methodology
  • Lectures
  • Case Studies
  • Role Play
  • Video Presentation
Scheme SBL Fee RM950 (Not include 6% SST)
Duration 14 hours (2 days) Members Less Less RM100
This course will also be conducted at the following dates/venues
There are currently no events scheduled for other dates or venues.