The program has been designed to assist participants to evaluate an interviewee using STAR (Situation, Action, Action & Result), with an emphasis in STAR– Action. Participants will be guided further to evaluate Action (which usually consists of several steps) and develop Probing Questions and to identify Positive and Negative indicators that contributes to Results.
To enable candidates to:
•To identify Positive and Negative indicators in evaluating a potential candidate
•To ensure that the interviewee is certain about the criteria of the candidates.
1 day (3.5 hours)
•Human Resource Manager/Executive
•Heads of Dept/ Sections Heads.
1.Understand the Interviewee’s and Interviewer’s needs
2.Understanding Competencies and Questioning methodology (Closed, Open and Probing Questions)
3.What is STAR (Situation, Task, Action & Results)
4.Using STAR to access candidate
• Differentiate Positive & Negative indicators
• Using Probing Questions to access Positive and Negative Indicators
•Categorizing Positive & Negative Indicators to priority and non priority
6.Evaluating the overall information and filling in the Interview Assessment.