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Training Directory 2020
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,

Tel: 603-7955 7778
Fax: 603-7955 1945
Upcoming Trainings & Events
Behavioral Interview Assessment: Using S.T.A.R to validate candidatesOnline Learning-Microsoft Teams 18-19 August 2020
Download Registration Form
The program has been designed to assist participants to evaluate an interviewee using STAR (Situation, Action, Action & Result), with an emphasis in STAR– Action. Participants will be guided further to evaluate Action (which usually consists of several steps) and develop Probing Questions and to identify Positive and Negative indicators that contributes to Results.
To enable candidates to:
•To identify Positive and Negative indicators in evaluating a potential candidate
•To ensure that the interviewee is certain about the criteria of the candidates.
•Video Viewing
1 day (3.5 hours)
•Recruitment Managers
•Human Resource Manager/Executive
•Heads of Dept/ Sections Heads.
1.Understand the Interviewee’s and    Interviewer’s needs
2.Understanding Competencies and Questioning methodology (Closed, Open and Probing Questions)
3.What is STAR (Situation, Task, Action & Results)
4.Using STAR to access candidate
5.Evaluating Action
  • Differentiate Positive & Negative indicators
  • Using Probing Questions to access Positive and Negative Indicators
  •Categorizing Positive & Negative Indicators to priority and non priority
6.Evaluating the overall information and filling in the Interview Assessment.
Mr. Sri Vahlsan has more than 10 years of experience in the area of People Relations. Backed with years of working experience in the Hospitality Industry has given him sound knowledge in Customer Service and Employee Relations. Geared with this exposure and experience, his delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their working place. Behavioral Based interviewing skills is one of his forte and has spent considerable amount of time developing the program.
Mr. Sri’s areas of specialization include Customer Service, Communication Skills, Employee Skills Development, Motivation and Product Knowledge Development. He has also assisted organizations in carrying out their Training Needs Analysis while looking at specific approaches. He is also a Certified Trainer in Management Training Program issued by (NICC) Japanese Business Federation and a Certified Trainer issued by Pembangunan Sumber Manusia Berhad (HRDF).
Academically he holds a Bachelor’s Degree in Hospitality Management from Bournemouth University in UK and a Master In Management (specializing in Human Resource) from Open University Malaysia (OUM).
This course will also be conducted at the following dates/venues
There are currently no events scheduled for other dates or venues.