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Training Directory 2024
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,

Tel: 603-7498 7200

Human Resource Management & Development
Supervisory Skills For The New Workforce

Participants will be able to understand;

  • Building effective team relationships in the workplace – understanding personality and diversity
  • Understanding the advantages/disadvantages of different management styles (incl. my own style)
  • Being confident to analyze problems and achieve results through planning, organizing, directing & controlling.
  • Appreciate and apply facilitation skills to overcome communication barriers and improve participation
Topics Covered

​Module 1: Understanding Management Roles

  • What are the key roles?
  • Roles and responsibilities of supervisors
  • Success & Failures of Supervisors
  • Transition from Worker to Supervisor
Module 2: Managing Subordinates
  • Management Process
  • Human management skills
  • Motivation principles
  • Maintaining Discipline
Module 3: Managing Performance
  • Delegation Principles
  • Communication Skills
  • Counseling & Handling Complaints
Module 4: Leadership Essentials
  • Leadership styles
  • Situational Leader
  • Supervisor as a Leader
Target Audience
This course is suitable for Supervisors at all levels who wish to enhance their work performance as a Supervisor
  • Lectures
  • Case Studies
  • Role Play
  • Video Presentation
Scheme SBL Fee RM1, 100 (Not include 6% SST)
Duration 14 hours (2 days) Members Less Less RM100